Contact Support Services
Have a question? Ask AU!
Our extensive knowledge base, Ask AU, is available 24/7 to answer common questions:
We're here to help
Get the support you need over the phone. For general questions, contact the AU Information Centre. The Student Support Centre is available to students with questions about their courses in business. For questions about courses in the Faculty of Science and Technology, contact the Student Success Centre. Finally, connect with the Technical Services Call Centre if you're in need of technical support.
All hours of operation listed below are in Mountain Time, where it is currently
| AU Information Centre | Faculty of Business Student Support Centre | Faculty of Science and Technology Student Success Centre | Technical Services Call Centre |
|---|---|---|---|
| Monday to Friday 9:00 a.m. to 4:00 p.m. | Monday to Thursday 8:30 a.m. to 8:30 p.m. Friday 8:30 a.m. to 4:30 p.m. Sunday 10:00 a.m. to 4:00 p.m. | Monday to Friday 8:30 a.m. to 4:30 p.m. | Monday to Friday 8:30 a.m. to 4:30 p.m. |
| 1-780-675-6100 (international) or 1-800-788-9041 | 1-780-675-6189 (international) or 1-800-468-6531 | 1-780-675-6401 (international) or 1-855-362-2870 | 1-780-675-6100 (international) or 1-800-788-9041 |
Are you an undergraduate student?
Student Support Service Portal
If you are an undergraduate student, you can create tickets in our Student Support Portal. Our student support portal explains how to access academic support or submit a service-related question. First time using the portal? Watch this video.
Get in touch
For any specific question you have for one of our Support Services experts, use the contact form below to get your answer from an appropriate contact person:
One of our team members will get in touch with you.
Updated July 23, 2024 by Digital & Web Operations (web_services@athabascau.ca)