Welcome to Office 365 for students

You’re just a couple of minutes and 3 steps away from activating your student account. It’s pretty straightforward and soon you’ll have access to a whole host of Microsoft Office features.

Important notes

• Once you have activated your student Office 365 account, most email messages from Athabasca University will be sent to your new student email address, and not to your current email address. More information on this can be found below.
• You must complete all 4 activation steps below before you will be able to use your Office 365 account.
• If you are having problems logging in with your @learn.athabascau.ca email address, please visit the Office 365 technical support page.
• To reset your AU Microsoft Office 365 password, including for your AU Outlook account, please complete step 1 below.

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Activation steps

1. AU Microsoft Office 365 password and email set up:
   Please visit this page to set or reset your password. By completing this step, it will also activate your student email account.
   
   Be sure to record your new email address that will appear after setting up your password for step 2.
   
   Notes:
   
   • Your primary email address will be updated to your new student email address within 24 hours of activating your account. Most messages from Athabasca University will be sent to your primary address, so you will need to check it often, or forward it to an address you use regularly.
   • Your new email address will be displayed once you have successfully set your password.
   • You may need to sign in with your myAU account to reach this page.
2. Wait a few minutes for your new password to sync to Office 365:
   Typically the password sync takes no more than 2 minutes, but on rare occasions it can take up to 15 minutes if the system is very busy.
    
3. Login to Microsoft Office 365:
   Once you’ve activated your account, set up your password, and waited a few minutes, you’re ready to connect to the Office 365 portal page. Use your new email address ending in @learn.athabascau.ca and password to sign in.
   
   Notes:
   
   • Your new email address was displayed during step 1 after you successfully set your password. If you missed it, please return to step 1 and set your password again.
   • Your AU email address ends with @learn.athabascau.ca.
   • If you have forgotten your AU Microsoft Office 365 password, please try resetting it through the link in step 1.
   • If you are getting any error messages, please contact us.

Optional steps:

• Forward your student email account to your personal account:
  Forwarding your AU student email account to a personal email address may result in not receiving messages from the university if your personal email address changes. Most popular email clients today allow you to easily set up and access multiple email accounts and we therefore recommend that you use this functionality if possible. However, if you prefer to forward your student email to your personal account, please click here for instructions.
• Install Office 365 on your personal computer:
  Your Office 365 account includes free copies of Microsoft Office for your personal computers. View instructions
• Install Microsoft apps on your mobile device: 
  Your Office 365 account includes free copies of Microsoft apps for mobile devices. View instructions

We have more information on Office 365 should you need it:

• Office 365 support
• Frequently asked questions